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Defending a claim will often come down to a commercial decision about strength of case, risk of losing, time/emotion required to defend it. An experienced employment lawyer, who has handled a large volume of similar cases can provide insight to the following;
"We were seeking a lawyer to act in relation to a lease and were introduced to Lawyer Fair by a retired solicitor.We contacted a lawyer with the right skill set offering a fair fee for the work undertaken. We were very pleased with the quality of the lawyers work and will use Lawyer Fair again when we have an unusual legal requirement. "
"Was astonished by the pace of response with such excellent service, talk about getting more with less, then lawyer fair is the place, great lawyers at a very good rate. thanks once more am happy . "
Hopefully you’re able to head off any such claim at the pass … good process, robust defense, finding some common ground.
What you want to avoid is getting drawn into any emotional aspects of claims from individuals who until recently, were colleagues. Employment claims are often bedeviled and extended by the emotional and personal elements involved.
Move these aside and consider the following steps that may assist how you defend the claim;
1) Get evidence in order asap
As soon as any claim hits your desk, gather all the information and evidence you have. Indeed, if you feel a claim is brewing, conduct some preparation in advance.
2) Get witness accounts
Anyone named in the claim needs to be spoken with asap and get everything in writing, signed by the individuals involved.
3) Get advice
Some employers feel able to defend the cases themselves, but sometimes the expertise and detachment of legal experts delivers considerable value. It’s certainly worth getting some early legal advice on your position, even if you decide to run the defense yourself.
4) Don’t be stubborn … look to settle
Even if it means biting your tongue and accepting a settlement that irks … you need to make a cold headed commercial decision on the potential cost, loss and time required to defend the claim. Different cases will have different strengths but don’t underestimate how distracting it will be to defend.
"Thank you again, I don’t think we would have been able to do it without your help. We will always be grateful to you."Ashtons Legal client